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QSamsung Galaxy S3 not downloading picture messages.?

Does anyone know why my Samsung Galaxy S3 will not download picture messages ? It's really frustrating . I hit download and then says the download , but then fails with a message back saying

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#1pingAnswered at 2013-04-03 20:24:11
Turn off your phone ... remove the battery ... wait 3 min ... insert the battery ... turn ... this is called a hard reset , had to re-register a phone to the local cell tower ...... a friend to resend text pic .... work now ? ? ? ? ? if not ... Network problems are common ... Support call your wireless service provider at 611
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